Setup in 1999 UKCH has focussed it's attention mainly on the care sector and we pride ourselves on the fact that in those early days many clients have remained with us ever since, long may it continue.
Our experts ensure that your website guides the viewer on a rewarding journey with the prime objective being to regularly convert those site visitors into appreciative customers and help spread the good word.
Responsive web design is nothing new but that doesn't make it any less important.
You want your website to look good and equally importantly to function correctly on any device.
The reason being more than 70% of people visiting your website will be using a mobile device.
What's more that number is increasing year on year.
If 'mobile users' struggle to view your site, they are going to go elsewhere.
Websites designed by us work automatically across all devices and are delivered to your specifications!
They include, mobile responsiveness, database integration, dedicated off-site hosting facilities, search engine optimisation, and are a fully managed package.
Our online commercial networks are sites setup with the express intention of promoting all types of businesses both large and small. This is one of the most effective search engine optimisation methods available to developers to provide valuable inbound hyperlinks that direct search engine robots to visit client sites.
Many top SEOs agree that receiving external links is the single most important objective for attaining high rankings. This stems from the idea that external links are one of the hardest metrics to manipulate and thus, one of the best ways for search engines to determine the popularity of a given web page.
A typical example are the External Links grouped together below. This idea was first used by the early search engine Alta Vista and later improved upon by by Google. Top SEOs believe that external links are the most important source of ranking power. External links are rated differently than internal links because the search engines consider them as third-party votes.
Inbound links are defined as links found elsewhere on the Internet that direct users to your website. Inbound links differ from reciprocal links, which occur when someone links to your site and your site links back to them in turn.
While these do factor into Google's Page Rank assessment and other search engine algorithms, they do not carry the same weight that one way, inbound links do. In addition to increasing your Page Rank and appealing to search engines, inbound links also work to increase traffic to your site. Essentially, our networks utilise the power of these links to advertise our client websites.
This Policy applies as between you, the User of this Web Site and UKCH the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
"Account" - means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
"Content" - means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
"Cookie" - means a small text file placed on your computer by UKCH when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.
"Data" - means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
"UKCH" - means UKCH, Aireside House, Royd Ing Avenue, Keighley, West Yorkshire BD21 4BZ;
"Service"- means collectively any online facilities, tools, services or information that UKCH makes available through the Web Site either now or in the future;
"System" - means any online communications infrastructure that UKCH makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users" - means any third party that accesses the Web Site and is not employed by UKCH and acting in the course of their employment; and
"Website" - means the website that you are currently using www.ukch.co.uk and any of its sub-domains. In addition the following site www.outstandingcare.co.uk and any of its sub-domains for example www.devon.outstandingcare.co.uk) unless expressly excluded by their own terms and conditions.
2. Data Collected
Without limitation, any of the following Data may be collected:
2.1 name;
2.2 business title;
2.3 business address;
2.4 job title;
2.5 profession;
2.6 contact information such as email addresses and telephone numbers;
2.7 demographic information such as post code, preferences and interests;
2.8 financial information such as credit / debit card numbers;
2.9 IP address (automatically collected);
2.10 web browser type and version (automatically collected);
2.11 operating system (automatically collected);
2.12 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
2.13 Cookie information (see Clause 10 below).
3. Our Use of Data
3.1 Any personal Data you submit will be retained by UKCH for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to INSERT TIME PERIOD E.G. SIX MONTHS.
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties.
3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
3.4.1 internal record keeping;
3.4.2 improvement of our products / services;
3.4.3 transmission by email of promotional materials that may be of interest to you;
3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to update the Web Site.
4. Third Party Web Sites and Services
UKCH may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site.
5. Changes of Business Ownership and Control
5.1 UKCH may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes. When contacted you will not be given the choice to have your Data deleted or withheld from the new owner or controller.
6. Controlling Access to your Data
6.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
6.1.1 use of Data for direct marketing purposes; and
6.1.2 sharing Data with third parties.
7. Your Right to Withhold Information
7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
7.2 You may restrict your internet browser's use of Cookies. For more information see Clause 10 below.
8. Accessing your own Data
8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
8.2 You have the right to ask for a copy of your personal Data on payment of a small fee.
9. Security
9.1 Data security is of great importance to UKCH and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
10. Cookies
10.1 UKCH may set and access first-party Cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy. These Cookies are integral to the services provided by the Web Site to you.
10.2 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
10.3 You may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly.
10.4 [The Web Site uses the third-party Cookies detailed in Schedule 2 to this Policy for the purposes described therein. These Cookies are not integral to the services provided by the Web Site to you and may be blocked at your choosing via your internet browser's privacy settings. Please ensure that your internet browser is up-to-date and consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.]
11. Changes to this Policy
UKCH reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.
UKCH 2024
This agreement applies as between you, the User of this Website and UKCH, the owner(s) of this Website. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
"Account" - means collectively the personal information, payment information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content" - means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"UKCH" - means UKCH, Aireside House, Royd Ing Avenue, Keighley, West Yorkshire BD21 4BZ;
"Paid Content" - means Content accessible only upon the creation of an Account and the payment of a Subscription Fee;
"Service" - means collectively any online facilities, services or information that UKCH makes available through the Website either now or in the future;
"Subscription Fee" - means the sum of money paid by Users at quarterly or annual intervals to keep their Account active and to enable them to access Paid Content;
"Subscription Period" - means the period for which a subscription has been purchased and may refer to quarterly or annual intervals accordingly;
"System" - means any online communications infrastructure that UKCH makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users" - means any third party that accesses the Website and is not employed by UKCH and acting in the course of their employment; and
"Website" - means the website that you are currently using www.ukch.co.uk and any of its sub-domains. In addition the following site www.outstandingcare.co.uk and any of its sub-domains for example www.devon.outstandingcare.co.uk) unless expressly excluded by their own terms and conditions.
2. Intellectual Property
2.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of UKCH, or our affiliates. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
2.2 Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 or those detailed in Clauses 3 and 4 of these Terms and Conditions apply.
3. Third Party Intellectual Property
Where expressly indicated, certain Content and the Intellectual Property Rights subsisting therein belongs to other parties. Any such Content will be accompanied by a notice providing the contact details of the owner and any separate use policy that may be relevant.
4. Links to Other Websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of UKCH or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
5. Links to this Website
Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.ukch.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of UKCH. To find out more please contact us by email at enquiries@ukch.co.uk.
6. Use of Communications Facilities
6.1 When using the Website you should do so in accordance with the following rules:
6.1.1 you must not use obscene or vulgar language;
6.1.2 you must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
6.1.3 you must not submit Content that is intended to promote or incite violence;
6.1.4 it is advised that posts on message boards, chat facilities or similar and communications with UKCH are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
6.1.5 you must not post links to other Websites containing any of the above types of Content;
6.1.6 the means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
6.1.7 you must not engage in any form of commercial advertising. This does not prohibit references to businesses for non-promotional purposes including references where advertising may be incidental;
6.1.8 you must not impersonate other people, particularly employees and representatives of UKCH or our affiliates; and
6.1.9 you must not use our System for unauthorised mass-communication such as "spam" or "junk mail";
6.2 You acknowledge that UKCH reserves the right to monitor any and all communications made to us or using our System.
6.3 You acknowledge that UKCH may retain copies of any and all communications made to us or using our System.
7. Accounts
7.1 In order to access Paid Content on this Website you are required to create an Account which will contain certain personal details which may vary based upon the type of Account that you choose. By continuing to use this Website you represent and warrant that:
7.1.1 all information you submit is accurate and truthful; and
7.1.2 you will keep this information accurate and up-to-date.
Your creation of an Account is further affirmation of your representation and warranty.
7.2 Sharing of accounts is not permitted unless expressly authorised in writing by UKCH. You are required to keep your Account details confidential and must not reveal your username and password to anyone. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
8. Subscriptions
8.1 Subscription charges commence on the date that you activate your subscription. Your credit / debit card will be billed once on activation and will not be billed again unless you choose to renew your subscription.
8.2 Your first payment will be at the price advertised on the Website. UKCH reserves the right to change Subscription Fees from time to time and any such changes may affect your subscription rate:
8.2.1 increases in price will be reflected in your subscription on the date of the immediately subsequent renewal; and
8.2.2 decreases in price will be reflected in your subscription on the date of the immediately subsequent renewal.
8.3 If you terminate your subscription or account you will continue to have access to the Paid Content for the remainder of the Subscription Period you are currently in up until the renewal date whereupon access will cease unless you choose to pay the Subscription Fee and reactivate your subscription.
8.3.1 Prior to the renewal date you will be invited to renew your Subscription Fee by email on 4(four) separate occasions. In the event you fail to respond to these email reminders by the due date all prioritisation concerning Premier Listings that were previously enjoyed will be forfeited.
8.4 If you have subscribed in error you must inform UKCH within 24 hours of subscribing and must not use the Website or its Content during that time. If any use can be traced to your Account, no refund will be provided.
9. Termination
9.1 Either UKCH or you may terminate your account and (where relevant) your subscription. If UKCH terminates your Account or subscription, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
9.2 If UKCH terminates your account as a result of your breach of these Terms and Conditions you will not be entitled to any refund.
9.3 If UKCH terminates your account or subscription for any other reason, you will be refunded any remaining balance of your Subscription Fee. Such a refund will be calculated based upon the fee being divided by the number of days in the applicable Subscription Period and multiplied by the number of days remaining until the end of the Subscription Period.
9.4 If UKCH terminates your account or subscription, you will cease to have access to Paid Content from the date of termination.
9.5 If you terminate your account or subscription, you will continue to have access to Paid Content for the remainder of your subscription period as per sub-Clause 8.3.
10. Privacy
Use of the Website is also governed by our www.ukch.co.uk/privacy-policy.php which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the aforementioned link.
11. Disclaimers
11.1 UKCH makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, or that it will be secure.
11.2 Whilst every reasonable endeavour has been made to ensure that all information provided on this Website will be accurate and up to date, UKCH makes no warranty or representation that this is the case. We make no guarantee of any specific results from the use of our services.
11.3 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
11.4 The information on this Website is not designed with commercial purposes in mind. UKCH makes no representation or warranty that this Content is suitable for use in commercial situations or that it constitutes accurate data and / or advice on which business decisions can be based.
11.5 Whilst every effort has been made to ensure that all descriptions of services available from UKCH correspond to the actual services available, UKCH is not responsible for any variations from these descriptions.
11.6 Whilst UKCH uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
12. Availability of the Website and Modifications
12.1 The Service is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
12.2 UKCH accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
12.3 UKCH reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
13. Limitation of Liability
13.1 UKCH liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising out of our breach of these Terms and Conditions shall be limited to the value of a User's current subscription. For all other direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein, to the maximum extent permitted by law, UKCH accepts no liability. Users should be aware that they use the Website and its Content at their own risk.
13.2 Nothing in these terms and conditions excludes or restricts UKCH's liability for death or personal injury resulting from any negligence or fraud on the part of UKCH.
13.3 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
14. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
15. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
16. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and UKCH.
17. Communications
17.1 All notices / communications shall be given to us either by post to our Premises (see address above) or by email to enquiries@ukch.co.uk. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
17.2 UKCH may from time to time send you information about our products and/or services. If you do not wish to receive such information, please click on the 'Unsubscribe' link in any email which you receive from us.
18. Law and Jurisdiction
These terms and conditions and the relationship between you and UKCH shall be governed by and construed in accordance with the Law of England and Wales and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
UKCH 2024